CinemaNow

Unsupported version of Adobe AIR detected and prevents installation of the new CinemaNow Desktop/Download Player

Installing the new CinemaNow player software on the Mac or Windows requires Adobe Air 3.1 or higher. There is a conflict on some computers which can occur when you have older versions of  Adobe Air (lower than version 3.1) installed on your computer.  These older versions could have been installed by other software applications which were previously installed.   To resolve this conflict please uninstall Adobe Air.  

You can uninstall Adobe Air by following instructions provided by Adobe:

Windows:

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html#main_remove_air_runtime  

Mac OS:

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html

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