CinemaNow

CinemaNow website system requirements

Minimum Internet Connection Speed:

  • 1.5 - 2.5 Mbps for SD playback
  • 3.0 - 4.5 Mbps for HD playback
  • 8 - 11.0 Mbps for 1080p HD playback

 

Operating System:

  • Microsoft Windows: XP, Vista, Windows 7 or Windows 8; Windows Media Player 10 and higher; DirectX 9 and higher.
  • Apple Macintosh OS X (see below note on Silverlight playback)
  • Processor: 2 GHz processor or faster
  • RAM: 1 GB or higher
  • Free hard disk space: 5 GB, 20GB recommended (The average movie file is about 1.5 GB. The extra space allows storage of your video library)

 

Display Configuration:

  • HD: 1280x720 (720p)
  • HD (1080p): 1920 x 1080 (1080p)
  • SD: 640 x 480 (480p)

 Video card with 64 MB of video RAM (VRAM)

 

Internet Browser:

*CinemaNow is optimized for Firefox and Chrome.

  • Google Chrome (latest version) with browser plugins enabled
  • Firefox (latest version) with browser plugins enabled
  • Internet Explorer 9 or higher with ActiveX enabled (some computers will have login issues with IE.  Firefox or Chrome are recommended)
  • Safari 4 for Mac with browser plugins enabled
  • All browsers must have javascript, cookies and local storage enabled

 

Local Storage:

For the best cinemanow.com experience, it is important that cookies and local storage are enabled in whichever browser you are using.       

Using a "private browsing" session in Safari or disabling cookies or local storage may lead to a degraded experience and will impact the following aspects of the site...

  • Sign in
  • Library
  • Shopping cart
  • Code redemption (store credit)
  • Device activation
  • Preorders and Season Pass
  • Parental controls
  • Wishlist 
Have more questions? Submit a request

Contact Customer Support

We want you to have the best shopping and entertainment playback experience possible.


Live Chat with a CinemaNow agent
HOURS_CHAT


Call the support team.
HOURS_PHONE

PHONE_PRIMARY PHONE_SECONDARY


Email a support ticket.

Powered by Zendesk